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Noticeboard

 New Switchboard

 

We are pleased to announce that the Health Centre has recently had a new switchboard installed. We hope that this will improve the service to patients telephoning the Health Centre.

 

Despite having had the new switchboard installed we are aware that there are still some difficulties for patients, on occasion , which are beyond our control and for which we apologise.

 

We are endeavouring to get these resolved as soon as possible.

 

In addition the Health Centre telephone number has been changed to 01268 209363 but calls to the previous number 01268 414105 will still be connected.

09/04/16

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The practice had its first inspection by the Care Quality Commission on Wednesday 16th December 2015 - the Practice is pleased to report that it was assessed as " Good" in all areas of the inspection.

 

If you would like to read the report please click on the link below:-

 

CQC Inspection Report January 2016

 

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Temporary Closure of Practice List

We would like to inform patients that the practice is temporarily unable to register any additional patients at present.

This means that we will not be accepting new patient registrations until further notice.

This has become necessary due to recent staff changes in our Practice and at Laindon Health Centre, over the last couple of years, which has had an impact on our day to day work looking after our registered patients, which is something that we take very seriously.

In order to continue to provide a good quality service we felt  that we had no option other than to take action to manage our patient list size.

After discussion with NHS England and Local Medical Committee representatives, we have opted for temporary list closure and so the list will remain closed until further notice.

25.01.2016

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The practice had its first inspection by the Care Quality Commission on Wednesday 16th December 2015

 

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Flu Vaccination Campaign 2015

 

In line with Public Health advice the Practice would encourage all patients in “At Risk” groups to have Influenza Vaccination.

 

Sadly, despite our best efforts in previous years, Influenza Vaccination rates have not always been at the level we would wish.

 

Flu is a very unpleasant condition and we would therefore urge all patients in the “At Risk” groups listed below, particularly patients who have not had vaccination in previous years, to have the Vaccine this year.

 

The injected flu vaccine is offered free of charge on the NHS to people who are at risk. This is to ensure they are protected against catching flu and developing serious complications.

 

You are eligible to receive a free flu jab if you: 

  • are 65 years of age or over   
  • are pregnant 
  • have certain medical conditions  ( please ask regarding these at reception)
  • are very overweight
  • are living in a long-stay residential care home or other long-stay care facility 
  • receive a carer's allowance, or you are the main carer for an elderly or disabled person whose welfare may be at risk if you fall ill 
  • are a healthcare worker with direct patient contact, or a social care worker

 

Shingles Vaccination

Shingles vaccination is now available for patients who on 1st September 2015 were-

  1. aged 70 - date of birth 02/09/44-01/09/45
  2. aged 71- date of birth 02/09/43-01/09/44
  3. aged 72- date of birth 02/09/42-01/09/43
  4. aged 78 - date of birth 02/09/35-01/09/36
  5. aged79 - date of birth 02/09/34-01/09/35

 

Unfortunately patients out-with these age ranges are not currently eligible for shingles vaccine.

 

For more information regarding shingles vaccination please follow the link to the NHS Choices Website.

 

http://www.nhs.uk/Conditions/vaccinations/Pages/shingles-vaccination.aspx

 

If you are in one of these age groups and would like shingles vaccine please come to our treatment room – no appointment is necessary

 

01/09/15

SWITCHBOARD PROBLEM

 

WE ARE EXPERIENCING PROBLEMS WITH OUR SWITCHBOARD,AND TOGETHER WITH BT, ARE WORKING VERY HARD

TO RESTORE OUR USUAL SERVICE.

 

WE WOULD LIKE TO APOLOGISE FOR THE INCONVENIENCE THAT THE FAULT HAS BEEN, AND IS, CAUSING

AND WOULD ADVISE THAT THE HEALTH CENTRE IS OPEN NORMAL HOURS AND PROVIDING USUAL SERVICES.

02/06/15

New Online Prescription and Appointment Service  

The practice is updating and expanding  online services for patients by adding the option of booking appointments online in addition to being able to order prescriptions online. 

If you wish to use these on-line services you will need to register for them at the practice, and, for security reasons, we require sight of evidence of identity such as:- 

Your medical card, driving licence, utility bill or bank statement.

The new service will replace the current online prescription service and existing users of the current on-line prescription will need to register as above for the new service in order to be able to continue to order prescriptions online.

Please note that since Dr Moulds’ retirement the practice is now known as Dr Marshall and Partners. The new website address is  http://www.drmarshallandpartnerslaindonhc.nhs.uk/. Please put this new address in your “ Favourites” folder in your  Web Browser.

If you are already registered for repeat prescriptions you do not need to take any other action, you do not need to register again.

Thank you

 ** Are you up to date with your jabs? If you're 65 or over, or you suffer certain medical conditions, you should consider the pneumonia immunisation - a 'one-off' jab. There's more information on our 'patient information leaflets' page. **

   

Welcome to

Dr Marshall & Partners

Cancellation Hotline

Each month many appointments are wasted by patients not attending and not cancelling their appointment.

If you no longer need your appointment or cannot attend please help us by phoning or texting our new cancellation hotline on

07840 208 638

This will get you through without delay and allow the appointment to be available for another patient.

Please note the hotline is for cancellations only

Practice Survey 2015

The results of our patient survey are now available to view on the website. Please go to 'Further Information' and click on Practice Surveys. 

New Online Services

The practice is expanding on-line services for patients. In addition to booking appointments and ordering  repeat prescriptions on-line you can now view your   Patient Summary Record .

If you wish to use these on-line services you will need to register for them at the practice, and, for security reasons, we require sight of evidence of identity such as:-

Your medical card, driving licence, utility bill or bank statement.

If you have previously registered for on-line prescriptions and appointments and now wish to be able to view your Patient Summary Record you will, for security reasons, need to re-register bringing in documentary evidence of identity, as above, once again.   

When you register for the on-line services you will be given a sheet with a username and password to enable you to log on the online services through either the appointment or prescription tabs above.

Once  you have logged on for the first time follow the instructions  to change your password to something you will remember, as unfortunately if you do forget your password you cannot retrieve it and would have to come to the practice to register for online services again if you wished to continue to use them. 

The new service will replace the original  on-line prescription service and existing users of the current on-line prescription service will need to register as above for the new service in order to be able to continue to order prescriptions on-line as well as using the other new on-line services. 

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Please note that since Dr Moulds’ retirement the Practice is now known as Dr Marshall and Partners.

The new website address is   www.drmarshallandpartnerslaindonhc.nhs.uk . Please put this new address in your “ Favourites” folder in your  Web Browser.

Thank you

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The doctors work with Practice nurses,District nurses, Receptionists, Health Visitors, Chiropodists and as a Primary Health Care Team. 

We provide a personal service and quality care for around 13,000 people in Laindon, Langdon Hills and surrounding areas.

In addition to everything you need to know about the practice you will also find a wealth of health related information in the menu on the right hand side. Please have a look around and do send us some feedback if you like.


Online Prescriptions

Important: We are changing the system for ordering repeat prescriptions. Learn More...

(Site updated 23/06/2016)
Order your repeat medicationsCancel your appointmentAccess Appointment System
 
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